IT & Telecommunications

One Page Case Studies


NTL CustomerCo Call Centres - MOF and Beahviours

NTL Customer Service Call Centre - Luton - Rapid Recovery

BT CCC Offline Operations

BT CCC Online Operations

Siemens - Consulting Case Study

Siemens - Technical Case Study

Cable and Wireless - MOF and Red Owl

Cable and Wireless USA - MOF and Red Owl

Fujitsu - MOF Phase 3

Fujitsu - Process Improvement Phase 2

Siemens - BPO

Siemens CIC Cork - Performance Management

THUS plc - Accelerated Performance Coaching