Managing the challenges of the 21st Century Network?

Trinity Horne has extensive experience and success in working within Telecommunication based organisations. Since 1993 we have worked with major Telco clients including:

Our approach is based on best practice and our extensive experience which makes it consistent, pragmatic and straight forward.

We work in partnership with our clients to improve the business performance of Telecoms’ organisations through improvements in operating structure, process, management systems and management behaviours.  The focus of our solutions is on implementation and commitment to specific improvements in customer satisfaction, service levels, performance and quality.  The methodologies we use are based on transferring knowledge and skills to our client’s staff, thus ensuring the sustainability of our programmes.

At Trinity Horne we use our experience of best industry practice to ensure that we succeed in one of the most complex operational environments.

Key Challenges & Opportunities

Changing competition and converging technology have brought the telecommunications industry to one of the most challenging times in its history.  With the advent of IP technologies and the desire for ever increasing bandwidth the challenge of balancing profit and investment are as intense as ever.  Telecommunications organisations are now moving from their traditional markets into the provision of complex bundled media packages, bringing together fixed line, mobile and media organisations.  Fixed and wireless mergers and acquisitions are also contributing to the rising internal challenge of consolidation and organisational change.

Keeping up with the rapid pace of change is difficult even with the most experienced operators; the new generation network is now foremost in everyone’s mind.  Cable & Internet operators are also moving into the once solid ground of the fixed line suppliers. The challenge is exciting and presents many opportunities however it places additional pressure on reducing operating costs, increasing capital spend and the fight for competitive customer revenues.

Trinity Horne is actively working with blue chip telecommunications clients in the UK & Ireland to:

• Support the consolidation and streamlining of organisations
• Aggressively reducing operating costs
• Providing expertise in developing future operational strategies
• Reduction in competitive end to end provisioning lead times
• Improve the consistency and delivery of internal & external targets
• Streamlining core business process from acquisition to delivery
• Manage the challenge of regulatory targets
• Support the provisioning of NGN networks whilst maintaining business as usual
• Identify future resource demands and constraints