“After a rigorous selection process with the usual household names, Trinity Horne was chosen because they showed not only an innovative way of assessing Finance performance, but also a practical emphasis on changes that made a real difference.
Throughout the Trinity Horne team were pragmatic, yet focused in a way that reflected Finance’s strategic ambition. They brought a breadth of experience to complement our own. This, coupled with a different mindset about how Finance could deliver improvements, made the difference between them and the approach offered by the accountancy led consultancies.”
Steve Orme, Head of Finance, National Australia Group Europe
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Contact Us
Financial Services
The financial services sector is a place of great variety and constant change. Market consolidation continues. The effects of market confidence, competition and regulation to name but three, continue to push companies towards realising greater effectiveness and efficiency. This push is affecting all areas of these organisations; customer service divisions, back office administration areas, contact centres as well as marketing, sales and business support functions such as Finance, HR and IT.
An Industry of Challenges and Opportunities
Trinity Horne has the capabilities and track record to deliver significant and sustainable improvements in the business operations of financial services companies. We have helped clients reduce cost-income ratios, raise service quality and increase sales and customer retention levels in:
- Telephone and E-Channels
- Capacity Optimisation in Back Office Environments
- Process Quick Wins
- Process Improvement and Lean Sigma
- Decision Support and Business Modelling
- Operational Research Studies
- Reducing Operational Risk
- Staff Turnover Reduction
21 Cork Street, London, W1S 3LZ United Kingdom Telephone: +44 870 3665800Ducart Suite, Castletroy Park Commercial Campus, Limerick, Ireland Telephone: +353 61 440880
Email: info@trinityhorne.com
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