“The programme has been a complete success and has achieved our vision of further investing and improving performance within the operation. The implementation of Red Owl®, Master Coach and the associated plasma screens has delivered many performance benefits and ongoing investment in the contract. Trinity Horne consistently worked in partnership with our management team to deliver an innovative solution with very tangible benefits. We now see the operation as a leading edge and world class example of back office processing environments.”

Simon Rennie – Head of Business Operations, Siemens UKPS