“What I like about working with Trinity Horne is that I get a holistic package. I get multi-industry experience, methodologies and solutions – but I also get predictability and reliability. Trinity Horne is a totally known quantity in whom I have complete faith.”

David Nicholson, Siemens’ Global Head of Service Desk and On Site Operations

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Cost Optimisation

Cost optimisation in an operations environment can realise substantial recurring cost savings. Trinity Horne’s approach commences with an initial assessment (Operational Review) of the key operational cost levers, during which we critically analyse all aspects of operational performance. This enables us to quantify the potential for improvement and prepare detailed implementation and benefit realisations plans.

Typically, a Trinity Horne Operational Review establishes a platform within an organisation for a Transformation Programme which seeks to realise the benefits identified. Based on extensive experience, depending on the industry and function, realised cost reductions of between 15% and 30% within twelve months are entirely feasible. Our Operational Reviews typically focus on the following:

  • Demand Forecasting & Planning
  • Scheduling Effectiveness
  • Capacity Management
  • Labour Utilisation & Effectiveness
  • Process Engineering (Provisioning / Break Fix / Billing & Collections)
  • Customer Satisfaction Analytics (NPS/CSat)
  • Management System
  • Organisation Design (Operating Structure/Management Structure)
  • Management Capability
  • IT Platforms & Infrastructure
  • Asset Utilisation, Reliability & Maintenance Programmes

For more information about our approach to Cost Optimisation, please contact us.

21 Cork Street, London, W1S 3LZ United Kingdom   Telephone: +44 870 3665800
Ducart Suite, Castletroy Park Commercial Campus, Limerick, Ireland   Telephone: +353 61 440880
Email: info@trinityhorne.com

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