Utilities, Transport & Leisure

One Page Case Studies


United Utilities - OR and Business Analytics

Wessex Water - MOF and Business Analytics

Yorkshire Water - MOF and Behaviour

BT Retail Customer Contact Centre - MCA Human Resources in the Private Sector - 2005

BOC Gases - UK Customer Service Centre - Process, Structure, MOF

Marks and Spencer Direct, MOF, Structure, Process and Behaviour

Red Letter Days - MOF, Structure and Behaviour

Thames Water - MOF, APC and Business Analytics

Thames Water Customer Service Collections - Forecasting

Wessex Water - Performance Improvement - MOF and Business Analytics

Anglian Water Distribution - MOF, Business Analytics